Privacy Policy

What information we collect

We may collect personal information when you:

• Visit our website — we use Google Analytics 4 (GA4) to collect anonymised data about how visitors use our site, such as pages viewed, time spent on site, and general location (country/city level). This data does not identify you personally.
• Submit an enquiry via our contact form — including your name, email address, phone number, and any message you provide. This information is used solely to respond to your enquiry.

How we use your information

• We will only collect personal information for the purposes described above.
• Enquiry form submissions are used only to respond to your message and will not be used for unsolicited marketing.
• We will not sell, rent, or share your personal information with third parties except where required by law, or where necessary to operate the services described above (e.g. Google Analytics, Meta Pixel, embedded social media providers).
• We will retain personal information only for as long as necessary to fulfil the purpose for which it was collected.
• Personal information will be collected by lawful and fair means, and only with your knowledge or consent.

Cookies and analytics

Our website uses cookies and similar technologies for the following purposes:

• Analytics (Google Analytics 4): Helps us understand how our website is used so we can improve it. GA4 data is anonymised and aggregated and does not identify you personally.
• Embedded social media content: Our website embeds an Instagram feed which may set cookies to provide that functionality. We do not control the data practices of third-party social media platforms.
• Marketing and advertising (Meta Pixel): We use the Meta Pixel (Facebook) to measure the effectiveness of our advertising and understand how visitors interact with our site. This may involve the collection of anonymised event data.

You can disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of some parts of our site.

Security

We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, or misuse. We will make information about our privacy practices readily available on request.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you.
• Ask us to correct personal information that is inaccurate or out of date.
• Ask us to delete personal information we hold about you, where we are not required by law to retain it.

To exercise any of these rights, please contact us at info@crossfitlouka.nz.

Mobile and messaging information

We do not share end-user mobile or messaging information with third parties or affiliates for marketing or promotional purposes.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this privacy policy, please contact us:

CrossFit Louka
1/70 Kingsford Smith Street, Rongotai, Wellington 6022
info@crossfitlouka.nz